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Product tour

The solution to connect with your guests and improve their experience

With Wifreezone you can collect data from your customers, get feedback in real time, automate marketing processes and take control of your online reputation.

PRODUCT TOUR

Collect information about your customer

Know more

Wifreezone enables automatic gathering of information through social Wi-Fi and makes it available to you in an internal CRM where you can make the most out of it.

Advantages:

  • Collect data: name, email, date of birth, nationality, etc.
  • Comply with data protection law (GDPR).
  • Different types of access: Facebook, Google, Instagram, Linkedin, forms, PIN passwords, events, etc.

Real-time feedback

Listen

With our Wi-Fi-surveys, you will know what the customer’s experience is like while they are still in the hotel and you can solve any issues in real time. Get ahead of bad reviews published on the Internet. Not only will you become aware of any problems, but you can also identify opinion leaders to give them special treatment.

  • Response rates above 50%.
  • Send alerts in real time to any department.
  • Automatic reports for each hotel or chain.

Automation of emails:
Automate communication with your clients with our integrated email marketing system, design templates in a simple manner and decide when and who to send them to.

  • Send hotel information at the time of check-in.
  • Make your customers loyal to you before, during and after their stay.
  • Set up automatic campaigns and assess their results.

Connect with the client

Communicate

How do we do it?

Welcome screen:

Take advantage of the moment when your customers connect to Wi-Fi to communicate with them and/or call them to action while they are in the hotel. Welcome screens have great impact and conversion value. Decide what each of your customers will see and when they will see it.

  • Create and save as many screens as you need: app downloads, information about the service, promotions, offers, etc.
  • Sort your customers into different categories to show them information relevant to them.
  • Increase upselling and crosseling.

Improve online reputation

Post

Satisfied customers are more likely to leave a review if they are encouraged to do so.
By automating this process, you will improve the online reputation of the hotel effortlessly and climb
positions in the ranking of main reputation portals. Just decide where you want
to get new reviews and see the results.

  • Take control of where reviews are redirected.
  • Measure the results and define a strategy.
  • Everything is done automatically.

WIFI-EXPERIENCE

Care for your customers through Wi-Fi and make them loyal to you

Because not all clients are the same, we offer you a cloud management system where you will be able to customize and manage everything related to your customers’ Wi-Fi-experience and automate different processes

  • One type of Wi-Fi for each moment and for each type of client.
  • Centralized management for chains and groups of locations.
  • Control the connection of each user (connection uptime, bandwidth, automatic, re-connection, number of devices, etc.)
  • Custom automatic reports.

Interact at the
right moment

Increase loyalty
through Wi-Fi

Customize the Wi-Fi
for events

Do you want to know how this works?

The solution to connect with your guests and improve their experience

With Wifreezone you can collect data from your customers, get feedback in real time, automate marketing processes and take control of your online reputation.

PRODUCT TOUR

Collect information about your customer

Know more

Wifreezone enables automatic gathering of information through social Wi-Fi and makes it available to you in an internal CRM where you can make the most out of it.

Advantages:

  • Collect data: name, email, date of birth, nationality, etc.
  • Comply with data protection law (GDPR).
  • Different types of access: Facebook, Google, Instagram, Linkedin, forms, PIN passwords, events, etc.

Real-time feedback

Listen

With our Wi-Fi-surveys, you will know what the customer’s experience is like while they are still in the hotel and you can solve any issues in real time. Get ahead of bad reviews published on the Internet. Not only will you become aware of any problems, but you can also identify opinion leaders to give them special treatment.

  • Response rates above 50%.
  • Send alerts in real time to any department.
  • Automatic reports for each hotel or chain.

Connect with the client

Communicate

How do we do it?

Welcome screen:

Take advantage of the moment when your customers connect to Wi-Fi to communicate with them and/or call them to action while they are in the hotel. Welcome screens have great impact and conversion value. Decide what each of your clients will see and when they will see it.

  • Create and save as many screens as you need: app downloads, information about the service, promotions, offers, etc.
  • Sort your customers into different categories to show them information relevant to them.
  • Increase upselling and crosseling.

Automation of emails:
Automate communication with your customers with our integrated email marketing system, design templates in a simple manner and decide when and who to send them to.

  • Send hotel information at the time of check-in.
  • Make your customers loyal to you before, during and after their stay.
  • Set up automatic campaigns and assess their results.

Improve online reputation

Post

Satisfied customers are more likely to leave a review if they are encouraged to do so. By automating this process, you will improve the online reputation of the hotel effortlessly and climb positions in the ranking of main reputation portals. Just decide where you want to get new reviews and see the results.

  • Take control of where reviews are redirected.
  • Measure the results and define a strategy.
  • Everything is done automatically.

WIFI-EXPERIENCE

Care for your customers through Wi-Fi and make them loyal to you

Because not all customers are the same, we offer you a cloud management system where you will be able to customize and manage everything related to your customers’ Wi-Fi-experience and automate different processes

  • One type of Wi-Fi for each moment and for each type of client.
  • Centralized management for chains and groups of locations.
  • Control the connection of each user (connection uptime, bandwidth, automatic, re-connection, number of devices, etc.)
  • Custom automatic reports.

Do you want to know
how this works?